Termination (cancellation) of your membership

If you terminate your membership after receiving your EA, your membership fee will be refunded less $50.00. This charge is a fee for EAs since the new EA you received is good till the end of your subscription period. This is to recoup our costs for the research, development and programming of our Experts Advisors (EAs).

If EAs expire on the 2^nd of the month, how can I manage trades that have already been opened by EAs?

You have a couple of choices, based on two different kinds of situations:

Situation 1: You are canceling your membership

In this case, you will have to manually trade the open positions before the EA expire. Technically, your membership ends on the last day of the month. But the EAs that you receive from us each month will expire on the 2nd of the month. Therefore, you’ll have two days to close out your trades and manage your positions before your EAs expire. We suggest that you do not open any new positions if you are not able to renew your membership.

Situation 2: You are continuing your membership

In this case, you will be getting new EAs with new expiration dates. What you need to do is to make sure you saved your EA’s setting as .set file. Once you receive a new EA, you should attach the EA and load your previously saved .set file into the chart. This .set file contains all of your previously saved settings including the magic#, if applied. Therefore, your open trade should continue. Most of our strategies are designed to exit within a day or two, so, depending on your time frame, you may not even need to follow these steps.

Can I get EAs that will expire in six months if I pay six months in advance?

Yes, you can. However, if you are getting any EAs expires beyond 1 month period, there will not be any refund guarantee. If your EAs are not function correctly, we’ll replace them with new ones of the same expiration date with the same account numbers that you requested in the original EAs. However, we cannot offer the same cancellation policy on longer expiration EAs.

Can my subscription be transferred to another person or can I move it to another broker’s account to use it?

No, your subscription is not transferable. When you sign up with us, your subscription will be yours only and it will be working on your account only since our EA has your account imbedded in the code.

If I have any questions about my trading setups, can I send you an email and expect to get an answer?

We would answer any questions through the forum thread. So, please use it as often as you would like. Our Analysts and Form Site-Admin checks the forum thread daily, and (eventually) answers all questions. This setup works for both our members and ourselves. As with most other forums on the Internet, you'll often find your question has already been posted by another member, and answered by one of our analysts.

The exception to the above policy regards questions concerning accounts. If you have a question about your membership (account), you should send your inquires to forexservices@pipforia.com. Make sure your subject line reads "Membership Inquiry". Any emails without this subject line may be treated as spam and may not be answered.

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